How To Respond To Negative Airbnb Reviews

How To Respond To A Negative Review On Airbnb: Stop Domino No 1

 

Yes. But let’s consider what a negative review is:

Guest reviews that are negative reflect their first-hand experiences with your Airbnb. There are good and bad negative reviews. From both we can learn a lot. But from constructive critisim you’ll learn the most. How and what you you learn from any negative review will depend on your willingness to accept critism. We have seen above how we can turn a negative into a positive so that future guests can read how we handle critique. In general, guests understand things can go wrong. What they don’t accept is when hosts get nasty in their response to negative guest reviews.

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