Every home in our portfolio was chosen. That’s why our average occupancy is 75% for our Wow homes against a market average of 35–55%. We are present at every guest arrival, every departure, and every changeover.
Average rating
since 2009
Average occupancy for Wow Homes
vs 35–55% market
Guest Favourites
vs 20% industry
Average owner
retention
What you’re paying for is a manager who is physically present when it matters.
We are present at every guest arrival, every departure, and every changeover. That presence is what protects your home — and what earns the reviews that keep it booked.
We meet every guest in person. In exceptional circumstances where a face-to-face check-in isn’t possible, we ensure we connect with guests the following day — no guest goes unmet.
After every stay, we visit your home personally to verify its condition. Your property is never left to chance.
Five-star reviews matter — but never at the expense of the homeowner. When there’s a conflict between a guest’s satisfaction and your home’s integrity, we choose your home.
Professional photography, optimised copy, and algorithmic positioning to keep you in the top 1% of search results.
AI-driven daily rate adjustments via PriceLabs — tracking demand, events, seasonality and local competition to keep your pricing exactly where it should be.
We meet every guest in person. In exceptional circumstances where a face-to-face check-in isn’t possible, we ensure we connect with guests the following day — no guest goes unmet.
Our managers supervise every clean. We don’t drop a cleaning team and leave — a CapeHolidays manager is present to ensure your home is returned to exactly the standard guests arrived at.
Income, expenses, occupancy, review scores. Clear numbers. No noise. Plus 24/7 dashboard access.
Our 20% Success Fee covers marketing, vetting, and 24/7 support. We also apply a 1% tech levy to power the PriceLabs AI and Hostaway systems that drive our 75% occupancy. No hidden traps — just results.
Changeover Fee
We charge the guest a fixed from R2,000 fee for cleaning and prep. This is credited to you to cover the professional team that keeps your home 5-star ready.
Emergency Kitty
We maintain a float for immediate, urgent repairs. No more 2AM calls about broken geysers.
No lock-in. 30-day notice. Cancelanytime.
We earn your business every month. If we don't deliver — fire us. That's how confident we are in our 21% combined fee.
One of our Noordhoek beach homes went from R600,000 to R1.8 million in annual revenue under our management.
5-Bedroom Beach Home · Noordhoek
From our perspective living overseas and relying on you entirely — it is difficult to think of ways for you to improve your service.
Finance & Operations
Client Relationships
Guest Experience
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